Recreation and Health, September 2017

October 1st, 2017  |  Published in Observer Reports

Recreation and Health
September 6, 2017

Present:  Sean Malone, Council Member and Chairperson, Julianna Sentura, Council Member, Anne Williams, Council Member, Jennifer Boland,  Timeka Rashid, and Sara Schavroni, Citizen Members, Cydney Johnson Business Manager, Jack Jacko, Special Events and Marketing Coordinator, Magdalena Casals, Administrative Assistant,  and Jeri Chaikin, Chief Administrative Officer

Chairperson Sean Malone called the meeting to order at 6:05 p.m.

Minutes of the May 3, 2017 meeting were approved as written.

Cydney Johnson, Business Manager and Jeff Jacko, Special Events and Marketing Coordinator did a presentation on the new Recreation Management Software supplied by E-Trak.  Goal was to find a better software to improve business operations, improve and increase customer service, and to operate  a more efficient system.

With this new system, the department can do a better job of data integration.  One well received  new service is auto pay – withdrawals  every month when needed.  There is also a payment plan option now.  In the past the Recreation Department had three separate systems; now they operate with one.  A number of different kinds of reports can be generated.  E-Trak is available 24 – 7 and its staff has come three or four times to help with training.

Jeff and Cydney reviewed some of the components of the program:  the home screen; program navigation; calendars; online registration, and system tools.

Jeff and Cydney then asked for questions.  Sean Malone looks forward to the opportunities  for more comprehensive data analysis, including a better understanding of class enrollment figures.

Timeka Rashid asked about further communication with residents on use of the software .  A campaign was conducted during enrollment  but not since.

Sean Malone noted that marketing through the schools would be a good idea because so many young people use recreation programs.

CAO Jeri Chaikin discussed the future of the city’s health department.    The State of Ohio is requiring accreditation of all local health departments, an expensive and cumbersome process.  The Council at its October meeting will be considering whether to join the County Health Department .  There will be a public presentation.  Cost savings are estimated at $200,000 a year.  The same services would  be provided to our residents.  Some of the Health Department employees will transfer to other departments.

The meeting was adjourned at 7:00 p.m.

Jan Devereaux, Observer

 

 

 

 

 

 

 

 

 

 

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